Monlab defines the following values as a baseline for guiding our actions:
- Reach the highest satisfaction and our customer’s loyalty
- Fulfill the requirements of our customers and the applicable legislation.
- Guarantee a continuous technical advice to our customers
- Adopt the continuous quality improvement as our team’s philosophy.
- Promote training , recycling, awareness and staff motivation.
- Preserve the information and customer data confidentiality.
- Establish a trusting relationship with suppliers.
- Promote the involvement of staff through team work and providing suggestions.
- Preserve the natural resources, optimize the available resources and reducing waste generation.
This quality Policy provides a frame of reference in order to establish and revise the annual quality objectives. We hope that the implementation of these concepts can help us with the consolidation of Monlab, as a company that faces the future with guarantees.
In order to ensure the highest quality in our products, Monlab, is in constant renewal.
Monlab, works such a way that the Qualityt Policy and the established procedures are in accordance with ISO 9001 since 1999.
Since November 2002, we are certified by ISO 9001:2000.
Since November 2011 we have widened the scope of the certification to manufacturing of in vitro medical devices.
Since January 2013 we are certified by EN ISO 13485:2012. The scope of this registration is:
- Manufacturing, import, commercialization and distribution of IVD kits, fungibles and reagents for clinic diagnostic
- Commercialization and distribution and technical assistance of automated equipmentes and systems for clinical diagnostic and testing laboratories.
- Comercialization, distribution and import of hospitalary products for incontinence.