MONLAB, SL as a manufacturer, importer and distributor of medical devices and in vitro diagnostic medical devices of proven quality, with the goal of providing the highest quality to the final customer of the products we sell, defines the following principles of action:

• Excellence: achieving maximum satisfaction and loyalty of our customers, optimizing their experiences, and minimizing the risks associated with our products, as well as guaranteeing continuous technical advice.
• Quality: maintaining the efficiency and effectiveness of the management system in accordance with the requirements of ISO 13485.
• Innovation: continuously improving our product offering, establishing a relationship of trust with our suppliers, as well as our internal processes based on the objectives established annually.
• Professionalism: promoting the training, recycling, awareness, and motivation of our staff, as well as participation through teamwork and the contribution of suggestions.
• Compliance: meeting the requirements of our customers, applicable legislation, and other subscribed requirements, as well as preserving the confidentiality of the information and data with which we work.
• Sustainability: seeking and adopting the necessary measures to protect the environment, prevent pollution and preserve natural resources, making sustainable use.
• Ethics: ensuring ethical behavior in all our actions. Promoting diversity and equal opportunities regardless of race, gender, religion or ability. Supporting and respecting the protection of internationally recognized fundamental human rights.

This policy is mandatory for all MONLAB, SL staff and is available to all interested parties through its publication on our website.

Ferran Montoliu Gil   10/03/2025   DQ-002   Rev. 06

 Certificate ISO 13485