MONLAB, SL as a trading company of medical devices and in vitro diagnostic medical devices of proven quality, with the goal of providing the highest quality to the final customer of the products we sell, defines the following principles of action:
Excellence: achieving maximum satisfaction and loyalty of our customers, optimizing their experiences, and minimizing the risks associated with our products, as well as guaranteeing continuous technical advice.
Innovation: continuously improving our product offer, establishing a relationship of trust with our suppliers, as well as our internal processes based on the objectives established annually.
Professionalism: promoting the training, recycling, awareness, and motivation of our staff, as well as participation through teamwork and the contribution of suggestions.
Compliance: meeting the requirements of our customers, applicable legislation, and other subscribed requirements, as well as preserving the confidentiality of the information and data with which we work.
Sustainability: seeking and adopting the necessary measures to protect the environment, prevent pollution and preserve natural resources, making sustainable use.
Ethics: ensuring ethical behavior in all our actions. Promoting diversity and equal opportunities regardless of race, gender, religion or disability. Supporting and respecting the protection of internationally recognized fundamental human rights.
This policy is mandatory for all MONLAB, SL staff and is available to all interested parties through its publication on our website.
Ferran Montoliu Gil 21/01/2020 DQ-002 Rev. 05
In order to ensure the highest quality in our products, Monlab, is in constant renewal.
Monlab, works such a way that the Qualityt Policy and the established procedures are in accordance with ISO 9001 since 1999.
Since November 2011 we have widened the scope of the certification to manufacturing of in vitro medical devices.
Since January 2013 we are certified by ISO 13485. The scope of this registration is:
• Manufacture, importation, marketing and distribution of IVD kits, consumables and reagents for clinical diagnostic laboratories
• Marketing, distribution and technical support for equipment and automated systems for clinical diagnostic laboratories.